Use the site for lawful shopping, without disrupting store systems or other visitors. We may correct product or pricing errors and update content when needed.
Purchases and presentation
An order is a request to buy, subject to stock, payment authorization, accurate customer information, security review and shipping availability. Screen and lighting differences may affect how a shade looks.
Fulfillment and resolutions
Our Shipping Policy states the usual 1–2 business day processing period and 4–6 business day transit estimate. Within 30 days after delivery, we accept requests for returns of defective and qualifying non-defective new items, as well as exchanges. A non-defective item must be new, unused and in original condition. Get approval before mailing, then use the free prepaid label already enclosed in the order package. There is no restocking fee. After approval, a refund is processed and initiated to the original payment method within 10 days; provider posting may take longer. The Refund Policy has the full procedure.
Nothing here removes mandatory consumer rights. Store text and images are protected where applicable. For assistance, see Contact Us.